Tenants

We’re here to make the process of letting your property as effortless and risk-free as can be.

Tenants Services

Just Lets is an established and respected residential property management company with a varied portfolio of properties across Cambridgeshire and Northamptonshire. We have an established reputation among tenants and landlords for achieving excellent results time after time, thanks in part to our ability to find the right tenant and match them to the perfect property.

If you’re looking to rent a property in Cambridgeshire or Northamptonshire, contact us today to discuss your needs with a member of our team.

What we will provide

At Just Lets, we will always provide good quality housing that’s prepared to a high standard. We make the tenancy application process easy by providing quick referencing, meaning you should know within 48 hours whether your application has been successful.

Plus, you can expect prompt, open and honest responses to maintenance requests during your tenancy; we take the quality of the homes we manage seriously, using hand-picked local contractors to ensure that all work is carried out in a timely manner and to a high standard.

If we are managing the property (you’ll be informed as to whether this is the case prior to the commencement of your tenancy), we are obliged to conduct periodic visits. The purpose of these visits is to assess the condition of the property, examine any repairs which have been conducted and report back to the landlord. A mutually convenient appointment will be arranged in advance for each visit.

Your obligations as a tenant

Minor maintenance like replacing light bulbs, fuses and tap washers, clearing gutters and unblocking drains will be your responsibility as the tenant.

Similarly, you must always ensure that the property is kept secure and, for example, take precautions to avoid pipes freezing if you’re absent. If you’re renting a flat in a managed block, you will also be bound by the terms and conditions of the head lease, so it’s important to familiarise yourself with those.

When it comes to utilities, we’ll notify the local authority of your details and agree meter readings at the start of your tenancy as part of the check in process. It will, however, be your responsibility to report this information to the utility companies, and you will have to maintain a valid television license for the property if one is required.

Before your tenancy gets underway, you will also be asked to provide us or the landlord with a copy of your contents insurance certificate. This must detail the cover held, the name and address of the insurer, the policy number and the date of renewal.

How do I become a tenant?

Begin by browsing our website to identify a property you’re interested in viewing; our entire portfolio is listed on our site in addition to the likes of Zoopla and PrimeLocation. If you find one which meets your requirements, contact us. We can then arrange an escorted viewing, giving you the opportunity to get a feel for the property and ask any questions you may have. If you’d like to go ahead, you’ll then have to make a formal application for tenancy.

We will ask you to complete an application form, which also involves submitting a bill in your name from the last three months and from your current address. Provided your details check out, you’ll then have to pay a Holding Deposit which is equivalent to one week’s rent.

Deposit Protection Service

A deposit has to be paid on every tenancy, and each one is recorded and lodged with the Deposit Protection Service. This means that your deposit will be protected in accordance with current legislation, and will be held against any costs which arise as a result of your tenancy.

Moving In

  • When your tenancy begins, you’ll have to sign a tenancy agreement which outlines both your obligations and your landlord’s. Generally this is valid for a six-month period, at which point your tenancy will need to be renewed (and you’ll have to pay a renewal fee).

  • You won’t be able to move in until you’ve paid your ‘initial monies,’ which includes your first month’s rent in advance and your security deposit (minus the holding deposit if you were asked to pay that). Payment must take place via either bank transfer, bankers draft or building society cheque.

  • Prior to you moving in, we’ll prepare a detailed inventory of the property’s contents and a ‘schedule of condition.’ This document will form the basis for any charges or deductions from your security deposit at the end of your tenancy, so must be checked with care. If you disagree with any points mentioned in the inventory, you must bring these to our attention when your tenancy begins.

For a full breakdown of the fees payable throughout this process, please visit each of our branch pages.

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